for Information Providers
By making content easier to find, more personalized and interconnected, Discovery enhances the value of information services provided by organizations like publishers, media companies and market research companies. This not only strengthens customer retention but also drives deeper engagement, maximizing the impact of their offerings.
Intuitive, Natural Search Experience: Users can search in their own words, using natural language. Discovery understands intent and context, so they don’t need to know exact keywords or industry jargon to find what they need.
Enhanced Content Discovery: Discovery can surface content that might otherwise be overlooked with traditional search methods, providing customers with a broader array of relevant documents, studies, or data. This enables them to discover hidden insights and enrich their research.
Seamless Multi-Source Insights: For research-heavy users, Discovery can pull together information from multiple documents or sources and present a synthesized, comprehensive answer — eliminating the need to manually piece together knowledge from different places.
Dynamic Content Summarization: Long documents or articles can be summarized into key points or concise explanations, so users can quickly understand complex topics without wading through lengthy content.
Multimodal & Cross-Language Search: Users can search across different content types (text, images, videos, PDFs) and even in multiple languages. Discovery’s use of generative AI breaks down language and format barriers, making content more accessible.
Flexible Search Options: Users can choose between traditional keyword search for exact matches or rely on AI-powered semantic and RAG search for more nuanced, context-driven results, offering flexibility based on their specific search needs and query complexity.
Improved User Engagement and Retention: By delivering more accurate, relevant, and context-aware search results, you can enhance the user experience, leading to greater customer satisfaction and higher retention rates.