Search relevance is, simply put, delivering the results that users expect from a search bar.
How good is your search? How do you know when you have improved it?
The search engine score methodology is designed to help you:
The diagram below is a simplified explanation of the methodology we take with our clients to help them improve search relevance and implement search engine scoring:
In summary, Search Relevancy Tuning can help you achieve a milestone of search excellence for your search application. By adding search engine scoring and a continual improvement process, you can ensure that your search application results don’t degrade over time. As one of our customers put it, “search excellence is not a destination, but a journey.” For more on this topic, you can also check out our article in KMWorld, “Search Engine Scoring for Dummies” or contact us to learn more about how we can help you with Search Relevancy Tuning and Search Engine Scoring.